Contact the practice
The Forest Surgery
2 Macdonald Road
Walthamstow
London
E17 4BA
Telephone: 0208 498 4988
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need urgent medical advice between 6.30pm and 8am weekdays, during weekends or on Bank Holidays call 111.
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.
For children under 5 call 111
For people aged 5 and over go to 111.nhs.uk
How to make a complaint
NHS Commissioning Board
Telephone: 020 8221 5750
Email: nelondonicb.complaints@nhs.net
In writing:
Complaints Department
NHS North East London
4th Floor – Unex Tower
5 Station Street
London E15 1DA
Independent Advice and Advocacy Support:
You can get free support, at any time, from your local independent complaint’s advocacy service. The details are as follows:
Redbridge and Waltham Forest:
This service is provided by Voiceability, an Independent Complaints Advocacy Service. You can contact them by:
Telephone: 0300 303 1660
Email: helpline@voiceability.org
Voiceability can help write letters and present your case, if needed.
Barking & Dagenham, and Tower Hamlets
This service is provided by POhWER, an Independent Complaints Advocacy Service. You can contact them by:
Telephone: 0300 456 2370
Email: NHSComplaints@pohwer.net
Text: Send ‘pohwer’ with your name and number to 81025
POhWER can assist in writing letters and helping you present your case.
Hackney
This service is provided by the Hackney Advocacy Service. You can contact them by:
Telephone: 0300 7900 559
Email: Hackneyadvocacy@rethink.org
There is also an option for online referrals.
Havering
This service is provided by The Havering Integrated Advocacy Service. You can contact them by:
Telephone: 020 7510 1081 / 01708 5606600
Email: Havering.advocacy@mithn.org.uk
They can assist with writing letters and presenting your case, if necessary.
Newham
This service is provided by Healthwatch Newham NHS Complaints Advocacy Service. You can contact them by:
Telephone: 020 3828 8245
Email: advocacy@healthwatchnewham.co.uk
They can also help write letters and assist in presenting your case.
